Assistance for your GenialLife insurance at your fingertips


GenialLife is a digital product and all information regarding your insurance status will always be available by accessing your Personal Area from any device. We have made a support team available to help you manage your protection needs.

You can write via:

providing your first name, last name, and quote/contract number. One of our consultants will get back to you, even by phone if requested, to assist you.

How to send policy documents

To use the customer service, it is necessary to send the following policy documentation to the Company:

  • dated and signed proposal;
  • copy of an identity document;
  • any proof of residence.
via upload in the Personal Area or by sending it via email to our document mailbox.

The maximum accepted size for attached files for the document mailbox is 7 MB, and the accepted formats are .doc .jpg .pdf .bmp .jpeg

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GenialLife
Allianz Group
How to
Life insurance
GenialLife - Life insurance policy
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